ユーザー向け情報

マイライブラリ
マイライブラリ

マイライブラリに追加

検索
検索

電話
テクニカルサポート利用方法

問い合わせ

新規お問い合わせ

電話（英語）

+7 (495) 789-45-86

フォーラム（英語）

お問い合わせ履歴

新規お問い合わせ

電話（英語）

+7 (495) 789-45-86

Profile

JP

RU CN DE EN ES FR IT JP KZ UZ PL BY
サービス
スキャナー
Dr.Web vxCube
トライアル
ウイルスライブラリ
ナレッジベース

テクノロジー

用語

トレーニングコースおよび啓蒙プロジェクト

アンチウイルスに関する誤解と噂

ニュース

Trojan.AVKill.35941

Added to the Dr.Web virus database: 2014-07-03

Virus description added:

Technical Information

Malicious functions:
Creates and executes the following:
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"ATrack.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"vpdn_lu.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"IAMAPP.EXE"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"ALEScan.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"iamstats.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"NAV Auto-Protect"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Norton Program Scheduler"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"NAV Alert"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"lucoms~1.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"luall.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"amsadmin.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELVAL"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run" "ccApp"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELVAL"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run" "IS Config"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELVAL"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run" "NPS Event Checker"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELVAL"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run" "vptray"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELVAL"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run" "Norton Auto-Protect"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"ccApp.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"vpc32.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"navapw32.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELVAL"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run" "IAMAPP"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /KILLP"vptray.exe"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Intel Alert Handler"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec Network Drivers Service"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"SNDSrvc"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec AntiVirus Definition Watcher"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"savroam"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec Antivirus"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"ccEvtMgr"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec Settings Manager"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec Event Manager"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec Password Validation"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"ccPwdSvc"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"navroam"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"DefWatch"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Norton AntiVirus Server"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Intel PDS"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Intel Alert Originator"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Intel File Transfer"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec System Center Discovery Service"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"nsctop"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec Antivirus Client"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Norton AntiVirus Client"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /delserv"Symantec Antivirus Server"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymPxSvc"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Intel PDS"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DefWatch"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Intel File Transfer"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Intel Alert Handler"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Intel Alert Originator"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Symantec Antivirus Client"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Symantec System Center Discovery Service"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Symantec Antivirus Server"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Norton AntiVirus Server"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Norton AntiVirus Client"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Norton Program Scheduler"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\SAVRT"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAV Alert"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\SAVRTPEL"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\NAVAP"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\SYMTDI"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVENG"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVEX15"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVAPEL"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAV Auto-Protect"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVAP"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nsctop"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMFW"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMIDS"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMDNS"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccSetMgr"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccProxy"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NISSERV"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NISUM"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymSecurePort"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMIDSCO"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMNDIS"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccEvtMgr"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Symantec AntiVirus Definition Watcher"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SAVRT"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Symantec Antivirus"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\savroam"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\navroam"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNDSrvc"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccPwdSvc"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMREDRV"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SAVRTPEL"
  • 'C:\nonav\ESUGUnEn.exe' /LF"c:\nonav.log" /DELKEY"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMTDI"
Executes the following:
  • '<SYSTEM32>\net.exe' stop "Norton AntiVirus Client"
  • '<SYSTEM32>\net1.exe' stop "Norton AntiVirus Client"
  • '<SYSTEM32>\net1.exe' stop "Norton AntiVirus Server"
  • '<SYSTEM32>\cmd.exe' /c ""c:\nonav\nonav.bat" -silent"
  • '<SYSTEM32>\net.exe' stop "Norton AntiVirus Server"
Terminates or attempts to terminate
the following user processes:
  • NAVAPW32.EXE
Modifies file system :
Creates the following files:
  • C:\nonav\noquar.reg
  • C:\nonav\noquar.inf
  • C:\nonav\nonav.txt
  • C:\nonav\RTVSTOP.EXE
  • C:\nonav.log
  • C:\nonav\UnEngVar.Txt
  • C:\nonav\UnEngVar.BAT
  • C:\nonav\nolu.reg
  • C:\nonav\nolu.inf
  • C:\nonav\ESUGUnEn.exe
  • C:\nonav\NONAV.BAT
  • C:\nonav\nonav.reg
  • C:\nonav\NONAV.PDF
  • C:\nonav\nonav.inf
Miscellaneous:
Searches for the following windows:
  • ClassName: 'Shell_TrayWnd' WindowName: '(null)'
  • ClassName: 'EDIT' WindowName: '(null)'

Curing recommendations

  1. If the operating system (OS) can be loaded (either normally or in safe mode), download Dr.Web Security Space and run a full scan of your computer and removable media you use. More about Dr.Web Security Space.
  2. If you cannot boot the OS, change the BIOS settings to boot your system from a CD or USB drive. Download the image of the emergency system repair disk Dr.Web® LiveDisk , mount it on a USB drive or burn it to a CD/DVD. After booting up with this media, run a full scan and cure all the detected threats.
Free trial

 

Download Dr.Web

Download by serial number

Use Dr.Web Anti-virus for macOS to run a full scan of your Mac.

Free trial

 

Download Dr.Web

Download by serial number

Download on App Store

After booting up, run a full scan of all disk partitions with Dr.Web Anti-virus for Linux.

Free trial

 

Download Dr.Web

Download by serial number

  1. If the mobile device is operating normally, download and install Dr.Web for Android. Run a full system scan and follow recommendations to neutralize the detected threats.
  2. If the mobile device has been locked by Android.Locker ransomware (the message on the screen tells you that you have broken some law or demands a set ransom amount; or you will see some other announcement that prevents you from using the handheld normally), do the following:
    • Load your smartphone or tablet in the safe mode (depending on the operating system version and specifications of the particular mobile device involved, this procedure can be performed in various ways; seek clarification from the user guide that was shipped with the device, or contact its manufacturer);
    • Once you have activated safe mode, install the Dr.Web for Android onto the infected handheld and run a full scan of the system; follow the steps recommended for neutralizing the threats that have been detected;
    • Switch off your device and turn it on as normal.

Find out more about Dr.Web for Android

Free trial

14 days

Download now
Get it on Google Play